In response to the recent outbreak of coronavirus Dowell Automotive Repair Inc. is implementing an exposure & prevention control policy. We want to ensure our customers feel safe bringing their vehicles in for repair while protecting our customers, employees and families thru these difficult times. All of us at Dowell are doing everything we can to help stop the spread of the COVID-19 virus while continuing to serve the needs of our customers and community. With everyone working together we can slow down and stop the spread of this virus.
Effective immediately we will be CLOSING OUR CUSTOMER WAITING AREA AND FRONT OFFICE to customer traffic until further notice. Auto repair is considered an ESSENTIAL service under the governors “STAY HOME POLICY” so we will continue to stay open while continuing to follow both State and CDC guidelines.
We ask that customers use the front door key drop to leave keys through the door and contact be made through phone (765) 477-0333 or email email@example.com. We also prefer payments be made by credit card over the phone if possible but we will still accept cash if necessary. Our technicians and staff will be taking extra precautions to wipe down any high touch areas throughout the shop. We insist all employees practice social distancing throughout the work day and in their personal lives as well.
Please don’t hesitate to call if you need to get your vehicle in for service. We (Marshall included) look forward to the day when we can have customers return to our office area. We wish all you continued good health and well being during this time.